Cruise and Theme Park Operational Updates due to Coronavirus

[DisMommyTX]

Has anyone confirmed whether or not reservations for the AP preview days count towards the allotted 3 park pass reservation days?

I'm thinking park pass reservations for the week of Thanksgiving need to be the priority, but we have two other off-site trips planned before then.

 

[cakebaker]

Well, for what it’s worth, every single AP Preview has said that you need an active AP, and every single AP Preview you could make reservations with just the voucher. No guarantees, but that’s how it has worked. You just need to activate on or before your Preview.

I went back and looked at old posts regarding other previews last week and the exact same conversations were had. It's true- everyone was being told vouchers wouldn't work for previews, then registration day came and vouchers worked. I'd definitely give it a try if you're wanting to go.

 

[koszmok]

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[Skippyboo]

Was looking at Park Hours so I can get familiar with when what park is what hours for the picking come Monday. Noticed both water parks have 10am-8pm hours starting July 11 thru Aug 16 then Aug 17 it’s goes down to 10am-6 pm. Are we going some sort of Water Park announcement of being open?

 

[Thegoatfeeder]

Still no email here despite 14 day ultimate ticket and DVC stay linked to my account for April 2021. Not managed to follow the thread, but assuming this may suggest a rolling reservation window, as opposed to ability to book right up until September 2021 on Monday morning? Not sure what else has been confirmed in the last 30 pages or so!

 

[Beachmom0317]

I've missed a bunch of pages here so maybe people have already discussed this... I received an email today from Disney Destinations saying that because I am an existing ticket holder with a resort reservation, I can make park reservations starting on the 22nd. Thing is, I don't have park tickets yet, just a DVC rental for Labor Day week. I hadn't planned to go, but now my dad says he would use it if David's is unable to re-rent it, which seems likely given how many dedicated reservations are listed on their site right now. I know I can't take my name off the reservation, but I think I can add his name to it at least. Not sure if I can get him park reservations starting on Monday.

Anyway, has anyone else gotten this email despite not having park tickets yet?

I have! We are DVC members and have a room reservation but I hadn’t gotten around to buying tickets yet. I got the email. It’s probably Disney IT making a mistake

 

[ryanpatricksmom]

Well I didn’t know about it when I first posted this. But, will it let me make a park reservation for end of Nov on Monday if it says it expires 11/8?

I'm totally behind on this thread, and this may have been answered already, but I doubt that you will have a "ticket" for that period until October. I'm assuming that somewhere in the 60 pages that I've yet to read we've gotten some clarity on the booking process and that no one will be able to book on Monday for the end of November. I share your frustration. I can squeeze in some 4 days trips before mine expires (in January now), but the timing of my extension is not the best for my situation.....although I do have cruises in November and January that could easily be on the chopping block so who knows? Never say never, but I don't think that I'll be renewing my AP this time.

ETA- caught up and it looks like you got a firm answer, albeit a sucky one. It also looks like they're going to have the anytime thru September 2021 free for all. Ugh!

 

[themommy]

Also I would strongly explain to your TA that you do not want to move resorts...and that you do not want to cancel (unless you do.) I would specifically explain that if Disney moves you...on their dime then you'll move, but you don't want your TA telling Disney where you want to move because it sounds like you'll then have to pay the difference. There has been no word from Disney about open resorts in August. I would just be stressed about a TA just going ahead and telling Disney to switch you and where and then you get charged the huge difference when there's a decent chance Disney will switch you forno charge (other than the mental insanity of having to wait around until they feel like making the change lol.)

I finally read it he email correctly and spoke with my TA. They’ll move me on their dime. I don’t get a choice of where but, it will be a DVC or Ft. Wilderness. I’m good with that. I guess I’ll find out Monday which slit my wheel of resorts lands on!

 

[WonderlandisReality]

I feel like at this point questions I have about our trip are very basic:
Me: I have a hotel reservation at AOA, where will I be sleeping?
Disney:
Me: I have park tickets valid for my stay. Can I go?
Disney:
Me: Where can I grab a bite to eat?
Disney:
Me: how can I find out?
Disney: You’ll get an email soon.
Me: I didn’t get the last email, though.
Disney:

4 months ago I would have sounded like an idiot asking these questions.

At this point I don’t think I am gonna be able to dial down the stress until we are there

 

[elephant98]

Yep. Tried to purchase mine and it wouldn’t go through!

I’m so mad. I told my husband earlier today we had to jump on this but he was certain they’d still be available whenever.

Yikes. Sorry to hear that. I purchased silver annual passes yesterday at 1:47 pm.

 

[Jacq7414]

Yep. Tried to purchase mine and it wouldn’t go through!

I’m so mad. I told my husband earlier today we had to jump on this but he was certain they’d still be available whenever.

Husbands . Mine was like “why do we have to pay $3800 in full now NOW for a trip in April? That’s a lot of money that Disney has. We could earn interest on that money!”

 

[randumb0]

Husbands . Mine was like “why do we have to pay $3800 in full now NOW for a trip in April? That’s a lot of money that Disney has. We could earn interest on that money!”

Are you required to PIF now for something in April? I kind of agree with him

 

[Jacq7414]

Are you required to PIF now for something in April? I kind of agree with him

Yea. For the annual passes we wouldn’t use until April. I wonder if I could add on tickets and then take them off (Or upgrade them) if we decide to get AP later on. Is that possible to do?

 

[lisa12000]

Cast members are telling UK guests on the phone today that the reservation system monday is only for 2020 and 2021 will be another date.... havent got a clue who to believe right now

 

[axfather]

From what I can read, you must have a reservation to sit down at a table service restaurant in the parks. BUT, we are not taking reservations at this time, don't know when we will take reservations, and don't know which restaurants will be open. Can't they at least that reveal reservations for dining will be open before the park opens......? a man has to eat!

 

[WonderlandisReality]

Is it confirmed that we will be getting information on what resort we are going to actually be at next Monday or is that just for the immediately post 7/11 people?

 

[mmackeymouse]

This is the official word from Disney. It does not appear that they are refunding the PH portion of stand-alone tickets (non-package tickets). The option is use the PH option at a later date when PH is available (in other words, if you use the tickets prior to PH being re-introduced, you're out of luck and paying for an option you can't use) or ask UT for a refund of the entire ticket. You may need to reach out to UT to find out what their policy will be on this.

"At this time, Guests will only be able to visit one park per day. If you have a ticket that includes the Park Hopper Option or Park Hopper Plus Option, we have several options available to you:

• Ticket Extension: You may use your current date-based ticket by September 26, 2021 with the existing add-on options, should the options return by that date.
• Ticket Modification: Resort Packages with tickets may be modified or cancelled. To discuss your options, please call the Disney Reservation Center at (407) W-DISNEY or (407) 934-7639 beginning June 22, or contact your travel professional.
• Ticket Cancellation: If you do not want to use your ticket, you also have the option of cancelling your ticket or package. To discuss your options, please call the Disney Reservation Center at (407) 566-4985 beginning June 22, or contact your travel professional."

Who this is really going to hurt are DVC owners who don't have packages. Some DVC owners have AP, but I'd venture a lot of them purchase stand-alone tickets.

This definitely stinks and is poor customer relations, for sure. It basically feels like, "If you want to use your tickets, too bad so sad." You either use them, lose your benefits. Or lose them, get a refund, and not have access to the park reservation system.

I have standalone/non-package tickets. Now, there is no ticket "extension" to be done, because my tickets are good until 2030. That said... I would LOVE to save these tickets for a future visit, for sure. But as of now, I don't have the option to purchase anything else.

Disney has put people like myself in a real predicament.

 

[JPM4]

This reads like they're going to move people to DVC or Fort Wilderness for dates all the way through the end of the year, right?

After seeing these dreams emails. I’m wondering if now if value reservations go to the cabins? We have a ASMu for September for a weekend. I’d be super pumped for this. Never even been to FW before.

 

[WonderlandisReality]

After seeing these dreams emails. I’m wondering if now if value reservations go to the cabins? We have a ASMu for September for a weekend. I’d be super pumped for this. Never even been to FW before.

I’d be legit pumped for anywhere except okw and Saratoga and I suspect that is where the peasantry will go. But hey if we are all there together it will still be fun, right.

 

[cakebaker]

I’d be legit pumped for anywhere except okw and Saratoga and I suspect that is where the peasantry will go. But hey if we are all there together it will still be fun, right.

Most of the moves I’ve seen for values and moderates have been OKW and SS. Most values, from what I see are getting studios, moderates moved to 1 br’s. Of course there are exceptions, but if I were 4 or less in a value, that’s what I’d expect to see.

My daughter had 2 in her party at POFQ and got an OKW 1 br Villa. Considering the price difference, we would’ve been thrilled had we opted to go. It allowed us to drop my reservation entirely and just move in with her! It would’ve saved us thousands of dollars as I had YC CL reservations.