natebenma
Beach Club Dee
- Joined
- Jul 19, 2008
So we are here at the beach club now. We are on the 4th floor and our room is directly under a room that is being renovated. I heard it start by 8am and it woke my exhausted kids up. We also had an issue with the noise yesterday afternoon when trying to take a nap. Is it possible to request a new location because of this or are we just stuck? :/ I don't like to complain but it's not like this was a cheap stay!!
You should definitely go down to the front desk and let them know that the construction noise you hear in your room is disturbing your rest. I believe they will do whatever they can to move you into a satisfactory room.
Do not call because it will not be answered by someone at the resort, it will go to a call center. Go down in person and explain the situation.
Good luck for a more peaceful placement!