cantwaitvaca09
DIS Veteran
- Joined
- Sep 4, 2009
Our TA was on the phone for 3 hours this morning (since 5:30 am) trying to get us FD for our dates of 11/29-12/8. When I spoke with her this morning, she told me that only the POTC themed rooms were part of the FD offer (I'm guessing that's what the CM told her on the phone) so she moved my mom and brother to that with a water view. It was saving them $600. My family was already booked for a standard pirate themed room, so she moved/upgraded us to a water view and requested adjoining rooms. It increased our package cost by $400, but it was FD none-the-less.
She then calls me back after she tries online at the TA website and tells me that a non-pirate themed room for FD opened up and she grabed it for us, putting us back to our original room requests and right back to down to the cost we figured out with FD added . She had to call Disney back and cancel out the first change she did.
This is all well and good, but now I'm a little worried that b/c of all of this moving around, canceling, rebooking, etc., that we will be paying for the new cost in park tickets rather than what we paid for in May when we originally booked. She told me that we wouldn't.
On a good note, this TA went above and beyond what we expected to make sure we got FD. Their office opens up at 10 am and this one person got up earlier than usual and took care of this on her own time for us. That was something my family was not expecting.
That is awesome she did that for you!