I just got back from Country Inn and Suites at Calypso Cay and wanted to tell you my experience. First, let me say that the place is nice and clean. I stayed in a KING SUITE and found, like a previous writer, that my bathroom door and bedroom door kept getting "caught up" on each other. You can't have the bathroom door partially open since it opens out, it either has to be open all the way or closed to not be in your way. The common area pool "waterpark" was small but my three year old had fun. There's zero entry, spraying crabs, and three fountains, but from pictures I expected more. Like someone previously said, if all the rooms were full, it would be packed! Each hotel has their own pool BUT, ours was closed 5 of the 6 days we were there. The Tiki Bar isn't open yet and the loud music they played on the speaker was nice BUT it kept cutting out in the middle of the songs. I feel that security in the parking lot is a big issue as only one-third of the lights work and there were some VERY DARK areas.
Shuttle Schedules: STINK! Only one shuttle was going over to the Magic Kingdom and one back. The day we were there the shuttle was to come back at 7:30pm which would have been fine the rest of the week, BUT this day the park was closing at 9:30! If we had used the shuttle we would have missed the Spectromagic parade and the fireworks!! The shuttle to Magic Kingdom stays the same ALL week not taking into account that the park changes it's hours...sometimes daily. All other shuttles you have to catch at AmeriSuites. One driver in paticular was very nice and professional...the other was down-right rude to a couple from China. He was yelling at them to GET ON THE BUS, I DONT HAVE ALL DAY and, I HAVE A SCHEDULE TO KEEP! No wonder some other countries think we're rude. This "large " man wouldn't even get off the bus to open the door and get out our stroller. This was my first time with a shuttle that it was "self serve" and then he has the gull to stick out a GRATUITY can! The schudule was a little better for the other parks. BUT the shuttle stops at other hotels and it took us 1:10 (one hour and ten minutes) to go the 8 miles to Universal. This hotel is stop number 2 out of 7.....they don't tell you that in the brochures.
Laundry Service: On a previous reply I had asked about a guest laundry. Faye Goldburg had said that there was one. This, right here, IS THE REASON I'LL NEVER STAY HERE AGAIN!! The director of sales had told me that there was a guest laundry so I packed fairly light. I knew I would have to do laundry during the week...AFTER spending a day at the park. I got back after a long, hot day at IOA. It's 9:00 and I'm tired but I need to do laundry so that my family will have clothes to wear the next day. Laundry rooms are on floors 6 & 4. I was on 7 so I went down to 6 and opened the door....there's a laundry room BUT NO WASHER OR DRYER! Okay, I roll with the punches so I go down to the 4th floor. Open the door and guess what...NO WASHER AND DRYER!! I'm now slightly pissed. I go to the front desk and they tell me to go over to AmeriSuites! That's almost a football fields length away, carring my dirty laundry! When I get over there there is already a line THREE PEOPLE DEEP! Mind you, it's now 9:30 at night. AND....THERE'S ONLY TWO WASHERS AND TWO DRYERS!! Two each for over 300 rooms. Now I'm really angry BECAUSE FAYE HAD TOLD ME THAT THERE WAS A GUEST LAUNDRY! You would think the Director of Sales could be a little more honest. A gentleman at the front desk of AmeriSuites said that they have many guests from County Inn complain to them about this very thing. He told me of a laundromat in Kissimmee....but it was closed at 9:30. I had to wash some clothes in the tub for the next day...we had a reservation on the Shuttle Express to Busch Gardens which I couldn't cancel, and then take a whole day off to go to Kissimmee and wash my laundry. The gentleman at the front desk of CI&S said that they used to have washer and dryers but when the building was built they forgot to install outside vents for the dryers and the rooms kept heating up. He never apoligised for our inconvience.
So, if you want to catch a shuttle to anywhere but Magic Kingdom you have to go to AmeriSuites. If you need an ATM, it's at Amerisuites. If you want to swim in a pool that's not full of kids, it's at Amerisuites. If you want to do laundry, it's at Amerisuites. If your child likes kid type cereals, they're at Amerisuites. Want free popcorn...it's at Amerisuites. If you want a parking lot that has it's lights working, go to Amerisuites. If you want to avoid all the timeshare salesmen at breakfast, go to AmeriSuites. And, if you want to see the fireworks and Spectromagic parade drive yourself OR stay somewhere else like Holiday Inn Maingate East which has direct shuttles and changes it's schedules to accomadate the parks hours.
My advice...go to AmeriSuites or better yet, with all the other properties and great deals, stay somewhere else. I'm not picky about my hotels, but I didn't like these surprises. All I need is a clean room which I feel secure in, and the shuttle service and the guest laundry were two of the reasons I chose this place...and they didn't meet my expectations.