Exceptional measures - Temporary changes to experiences and operations
https://www.disneylandparis.com/en-ie/guest-services/exceptional-measures-experiences-operations/
Disneyland Paris is open and welcoming guests. We are in regular contact with the French authorities, and based on their direction, we have temporarily amended some experiences and operations.
These changes, which you will find below, have been implemented on a temporary basis starting Thursday, March 12th, 2020 through Wednesday, April 15th, 2020:
Attractions
Our attractions continue to welcome our Guests. Their queue line capacities have been adjusted to comply with the latest government requirements.
Indoor and outdoor shows
Our theaters continue to welcome our Guests to enjoy the following indoor and outdoor shows (
Mickey and the Magician in Animagique Theater, Frozen: A musical invitation in Animation Celebration, Motors… Action! Stunt Show Spectacular and Stitch Live). Their capacities have been adjusted to comply with the latest government requirements.
Parades and outdoor shows
Parades and shows presented outside (
Frozen 2: An Enchanting Journey; Disney Stars on Parade; Princess Promenade; Disney Illuminations; First Order Recruitment; First Order March; The Imperial March; Legends of a Galaxy Far, Far Away; Star Wars: A Galactic Celebration; Disney Studio 1 musical orchestra) are temporarily suspended. There are other opportunities to meet our Disney Characters in our Disney Parks.
Restaurants
Our restaurants remain open. In Disneyland Park, the capacity of two restaurants (
Café Hyperion in Discoveryland and Au Chalet de la Marionnette in Fantasyland) have been adjusted to comply with the latest government requirements as has the capacity of Billy Bob’s Country Western Saloon at Disney Village where the dance floor has temporarily been closed.
Shops
Our shops remain open. The capacity of World of Disney has been adjusted to comply with the latest government requirements.
The capacity of Disney Studio 1 building has been adjusted to comply with the latest government requirements.
Exceptional measures - Temporary adjustments to booking and cancellation policies
https://www.disneylandparis.com/en-ie/guest-services/exceptional-measures-booking/
To give Guests and Consumers the greatest flexibility, we have made temporary adjustments to our booking and cancellation policies for Leisure stays.
If you hold a reservation at a Disney Hotel for arrivals until June 1st 2020, we have waived all modification and cancellation fees until April 15th if you wish to postpone your date of arrival until Oct 15th 2020.
Any adjustments to our cancellation and modification policies for arrival dates after June 1st 2020 will be determined at a later date.
For all new reservations made through April 15th 2020, you will benefit from free cancellation for arrivals before Oct 15th 2020, excluding transportation (Transport carriers’ modification/cancellation policies will apply).
This policy may be modified at any time without notice. Please check this page regularly for updates.