The only really shocking thing we've seen happened on our trip last September. After Wishes, we made it back to AKL, went down to Mara, and placed our order. We were all exhausted, so DS, SIL and I went up to our room to get DS ready for bed; DH stayed to get the food.
A few minutes later, DH came in with the food with a strange look on his face, saying, "You won't believe what just happened to me!". Apparently, he was in the elevator with the food when a guy, his wife, and two kids got on. DH had already put in the card and pressed "5" - this family pushed "4". At the fourth floor, the doors opened, and the wife and kids got off. The guy stayed on and indicated DH could go. DH had his hands full and was tired, so he just nodded in the direction of the lit "5" to indicate he wasn't getting off. The guy started to follow his family, but came back as the doors were closing, yelling at DH, "What, you don't speak English? What's your problem?"
DH said he said, "I'm going to the 5th floor." The guy gets on the elevator, rides up to 5 with DH, berating him the whole way, telling him, "Go back to your room with your boyfriend, @#$%^", etc. The doors open on 5, DH gets off, the guy follows him, yelling. (ETA - I don't get why he thought my DH was gay, but I
really don't get why he thought that was an insult!)
DH stops in the middle of the bridge across the lobby and says, "First of all, we are at Disney World. In The.Animal.Kingdom.Lodge. I am NOT going to get in a fight with you no matter how hard you try. Second of all, you are WAY off base and I have no idea what your issue is. Go back to your family."
The guy yells for another minute as DH walks back to the room, where he opened the door and related what had just happened.
We have no idea what set him off. Maybe because my DH was wearing manpris?
Anyway, we told the concierge the next morning and they had the GM and the head of security there within seconds. We appreciated the quick response and they promised to alert security that a potential crazy guy was in the hotel!