OP said she got “air” for 3MONTHS prior... hardly a possibility for a last minute chance for not knowing the situation
I feel like maybe we’re underatanding the air thing differently, since you’re quoting it?
OP said “when I emailed for him to make a return Magical Express once I got air about 3 months prior, he said to have MS do it.“ She bought airfare and he had her call to get dme.
I feel like you’re reading it as her joy hearing from him for 3 months.
SOMEONE owed me some explanation, little that it was
I just don’t know that you were, though. The Boardwalk guy might very well have given you too much info.
My guess is that the rented day was in May but the OP checked into BWV on her points in April. Whatever happened to the points had a deadline of April 30th.
Ooh, interesting.
Both times it had to do with my Disney Visa card being reissued with a new expiration date. I don’t go to the front desk to check out so I did not know that my card was declined. And Disney never notified me.
We once checked out of SSR, where we had room charging set up bc of problems that caused them to put a credit on the account. Because of the credit the charge ended up being about $5.
We moved straight over to WL and set up room charging with the same card. We stashed bags and headed to Epcot. Used the room charge several times that day.
That evening while waiting for our TS, I checked my Dvc account for some reason that had been forgotten. And for the first time ever I saw charges *in red* popping up on the home page. (This was a few years back before
MDE showed charges)
Turned out that the $5 charge caused our bank to cry “fraud” and they shut down our account. (Annoying memory since recently there was actual fraud on the same account and Chase caught after the account was almost drained and NEVER contacted me...got the money back and I got a new card overnighted, then it happened again, same week, and they still didn’t contact me)
For some reason this wasn’t caught at WL, and for some reason WL was trying to charge each individual charge to the bank as we went, and it was getting declined. Except we didn’t know it.
It was very very strange. Since I caught it randomly that night, I don’t know how it would have been handled, but they certainly weren’t calling us!!!
When you mention if a renter doesn’t pay their bill upon checkout that the owner is on the hook for this, how would this happen? Don’t renters have to secure a credit card upon check-in as well, or is this handled differently?
See above. One weird situation. Others can have actual fraud on their accounts causing the cc they put down for online checkin to not work. Etc.
Tons of righteous reasons for a person to have charges that weren’t taken care of before they left. Also non righteous reasons. And Disney has a history of not contacting people properly to inform them of problems.
And this is why it irks me that the Boardwalk guy gave the info he gave. It’s enough for random speculation, and not enough to know of it was a Disney problem or an owner problem, and not enough to know if the owner caused it or it was an accident.