myweegirls
DIS Veteran
- Joined
- Jan 22, 2010
Hi everyone,
I'm writing with an enormous "thank you" from Eric, myself, Anna, and Tessa. As most of you know, Eric was airlifted off of the Dream on Monday, the first full day of PCC 3, due to a medical emergency. He was brought to Nassau, where the girls and I joined him on Tuesday. We held out some hope that he might be cleared for travel and be able to rejoin the cruise, but it wasn't to be, and we stayed in Nassau until Friday, when we flew back to Orlando.
First, Eric is doing miles better. We have some follow-up work to do when we get home, but he's doing just fine now. We both really appreciate all the kind wishes and thoughts that have come our way since this happened. We are currently settled in at AKV/Jambo for the week, continuing the vacation we'd planned for over a year. We are not deterred from cruising, not even a little bit, and we are currently investigating the possibility of sailing on PCC 4...
Now, the thank-yous - I hardly know where to start. The medical staff on the Dream was wonderful - thorough, communicative, and very helpful. Our stateroom host, George, inquired after our needs at every turn. Mario, the Dream's guest services manager, never missed a call from me and was available every time I had a question or concern. He was sympathetic, efficient, kind, and we appreciate his efforts on our behalf. Disney in general - we had a port agent, two DCL crew members in Nassau with us,, and a medical operations manager in FL who were in constant contact with each other and with us to ensure that we were well taken care of in Nassau. A special shout-out to Analyn and Hayley, the DCL crew who came ashore with us - Hayley is a youth counselor and was there to help care for the girls, and Analyn was our administrative link to Disney. Doctors Hospital in Nassau provided excellent care - their physicians, nurses, patient care reps, and (even!) the billing rep were all kind and beyond competent. Charlie, the taxi driver who took us everywhere we needed to go in Nassau, was booked by the port agent to be on call for us, and he was delightful, giving us a bit of a tour of the shoreline, even, on our way to the airport on Friday. Eric's company provided Herculean assistance with our flights back to the US and the billing bureaucracy of medical care outside the US.
I save my final thanks for this group. The DIS Unplugged/Dreams Unlimited team were phenomenal. John and Tracey arranged for me to get to our car in the port while Eric and the girls took ME to our resort. That car ride was one of the most serene experiences of my life, and it brought me back to the vacation mindset I had abandoned a few days earlier. The girls were also beyond delighted with the gift card they won, and they have added some serious Brave merchandise to their haul with it.
Theresa, your thoughtfulness in getting Tessa all Belled up still brings tears to my eyes. I don't know how to thank you for showing such kindness to my little girl when her mommy wasn't able to get the job done.
The DISers we met on this cruise were phenomenally supportive, and I will never forget your many kindnesses. Kathleen and Neal, you have friends in us for life, and we look forward to seeing you again before long!
So, to sum up, we are trying to relax out of this experience - happily, we're doing it at Disney, as home currently has 100-degree temps and no electricity. Eric's recovered, and tonight we live it up at the Hoop-de-Doo. We are counting our blessings, and you're all in there. Thanks again for everything, and see you soon!
XO
Liz
Sent from my iPad using DISBoards
I'm writing with an enormous "thank you" from Eric, myself, Anna, and Tessa. As most of you know, Eric was airlifted off of the Dream on Monday, the first full day of PCC 3, due to a medical emergency. He was brought to Nassau, where the girls and I joined him on Tuesday. We held out some hope that he might be cleared for travel and be able to rejoin the cruise, but it wasn't to be, and we stayed in Nassau until Friday, when we flew back to Orlando.
First, Eric is doing miles better. We have some follow-up work to do when we get home, but he's doing just fine now. We both really appreciate all the kind wishes and thoughts that have come our way since this happened. We are currently settled in at AKV/Jambo for the week, continuing the vacation we'd planned for over a year. We are not deterred from cruising, not even a little bit, and we are currently investigating the possibility of sailing on PCC 4...
Now, the thank-yous - I hardly know where to start. The medical staff on the Dream was wonderful - thorough, communicative, and very helpful. Our stateroom host, George, inquired after our needs at every turn. Mario, the Dream's guest services manager, never missed a call from me and was available every time I had a question or concern. He was sympathetic, efficient, kind, and we appreciate his efforts on our behalf. Disney in general - we had a port agent, two DCL crew members in Nassau with us,, and a medical operations manager in FL who were in constant contact with each other and with us to ensure that we were well taken care of in Nassau. A special shout-out to Analyn and Hayley, the DCL crew who came ashore with us - Hayley is a youth counselor and was there to help care for the girls, and Analyn was our administrative link to Disney. Doctors Hospital in Nassau provided excellent care - their physicians, nurses, patient care reps, and (even!) the billing rep were all kind and beyond competent. Charlie, the taxi driver who took us everywhere we needed to go in Nassau, was booked by the port agent to be on call for us, and he was delightful, giving us a bit of a tour of the shoreline, even, on our way to the airport on Friday. Eric's company provided Herculean assistance with our flights back to the US and the billing bureaucracy of medical care outside the US.
I save my final thanks for this group. The DIS Unplugged/Dreams Unlimited team were phenomenal. John and Tracey arranged for me to get to our car in the port while Eric and the girls took ME to our resort. That car ride was one of the most serene experiences of my life, and it brought me back to the vacation mindset I had abandoned a few days earlier. The girls were also beyond delighted with the gift card they won, and they have added some serious Brave merchandise to their haul with it.
Theresa, your thoughtfulness in getting Tessa all Belled up still brings tears to my eyes. I don't know how to thank you for showing such kindness to my little girl when her mommy wasn't able to get the job done.
The DISers we met on this cruise were phenomenally supportive, and I will never forget your many kindnesses. Kathleen and Neal, you have friends in us for life, and we look forward to seeing you again before long!
So, to sum up, we are trying to relax out of this experience - happily, we're doing it at Disney, as home currently has 100-degree temps and no electricity. Eric's recovered, and tonight we live it up at the Hoop-de-Doo. We are counting our blessings, and you're all in there. Thanks again for everything, and see you soon!
XO
Liz
Sent from my iPad using DISBoards