I'd like to see an demand based bus feature. Where you check in where you want to go on the app and it'll prioritize that based on availability/demand. Example if only 2 people are checked in for destination A and 20 people are checked in for destination B. It'll look at when the next bus for each destination is coming and adjust accordingly.
As we were waiting for the Disney Springs bus, the arrival time kept coming and then going on the Digital Sign with no bus. The Animal Kingdom bus came multiple times. By the time the Disney Springs bus arrived, it couldn't hold everyone. Meanwhile, the Hollywood Studios bus was empty.
We ended up taking Lyft more often this trip vs prior trips for anything Disney Springs related.
A bus isn’t an Uber. If 1 person requests a bus at the Riviera stop…is a bus going to change routes and strand 20 people waiting at the Beach Club?
All Disney can and should do, is study the demand patterns and plan schedules and routes accordingly. Holding back a couple buses for last minute surge demand (like when a thunderstorm puts the Skyliner out of service).
But you can’t possibly build buses around an individual person’s demand.
As to weighing how many people are requesting, etc—- Disney does that by studying the demand and use patterns.
But for example… Riviera is a small resort. Beach Club/Yacht Club is huge.
So imagine: 8am: 50 people waiting at BC/YC, 3 people waiting at RIV. Redeploy the RIV bus to BC/YC!
8:30– now 7 people waiting at RIV.. 3 of which have been there since 8, 4 new people. At BC/YC, the bus picked up the first 50… but now another 30 waiting. OK, redeploy the next RIV bus to BC/YC!
Now 9am… 15 people at RIV, some waiting over an hour. About 20 people who recently arrived at BC/YC…
See the problem?
Just because only 2 people are waiting at a bus stop doesn’t mean they should have to wait 2 hours while the buses deal with more crowded stops.