That's great!!Thanks! Called the hotel direct and it was solved
Club lounges are gone at both S/D. As for breakfast, I have never heard of that, and I have been gold for 17 years now. Wish there was.I have an SPG AMEX Business Card. One of the perks of the Business Card is club access when staying at Sheraton Properties. Does Dolphin have a club lounge? I thought I read that it was gone. Does anyone know if they give a breakfast perk in lieu of no lounge? I am Gold, not platinum
I have an SPG AMEX Business Card. One of the perks of the Business Card is club access when staying at Sheraton Properties. Does Dolphin have a club lounge? I thought I read that it was gone. Does anyone know if they give a breakfast perk in lieu of no lounge? I am Gold, not platinum
Club lounges are gone at both S/D. As for breakfast, I have never heard of that, and I have been gold for 17 years now. Wish there was.
Ahh, okay. I just now updated my Guest to Business, had not known it was available. I use business cards on my other reward cards.It is a perk of the business card, not being Gold. I know Platinum gets the breakfast.
Just came back from my first stay at the Swan and I have to say - I was nervous after reading some reviews beforehand but we had an amazing time! It was so nice to be able to walk to Epcot and Hollywood Studios and I loved our updated room. As an SPG Platinum member, we got the free breakfast (with a small upcharge, basically the cost of 2 cups of coffee) and the staff threw in a few drink coupons for a birthday we were celebrating. Kimonos had amazing sushi and the pool was very relaxing. Overall, excellent hotel and very friendly staff.
Ahh, okay. I just now updated my Guest to Business, had not known it was available. I use business cards on my other reward cards.
Platinum gets breakfast with a small upcharge, see below.
They do not have a breakfast perk. I also have SPG Business. We are supposed to get a free room upgrade if available. When I stayed, they tried to sell me an upgraded/renovated room for $40 per night. I declined. I contacted SPG to see if I should have gotten that room as an upgrade and according to them I should have gotten the upgrade. Seems some of the help at the counter do not know all of the benefits for the SPG Business card holders.
Thanks for the heads up both of you. I now have my SPG Business card.It is a perk of the business card, not being Gold. I know Platinum gets the breakfast.
We have stayed here one time before and I don't know the answer.
Are there changing rooms by the pool by chance? We booked a quick night stay and we plan on just relaxing by the pool. We will get there early and probably will not have a room ready. Just wondering where we can change into our bathing suits and go hit the pool.
If I recall, Tess, I had a reservation number that had insufficient digits. I called and they gave me a number with 2 additional digits. I think I had 7, needed 9.And now I have a question. . .
We are going for a four day stay at Dolphin, but our reservation is through a Conference albeit in my husband's name. The reservation # is odd--only 7 letters/numbers. I tried to link it to MDE (because I'm not attending the conference and there is downtime for DH ) but MDE couldn't retrieve the reservation even with the name and date of arrival. I have to admit, it hasn't been a full 24 hours yet since the reservation, but I'm wondering if this reservation # will be of a type that can be linked. Has anyone ever attended a conference and linked the reservation # to MDE. If not, guess I will be calling The Dolphin for assistance--I hate doing that--such a time consuming process to resolve--BTDT. At least my name is listed on the reservation so that won't be a problem with the linking process.
If I recall, Tess, I had a reservation number that had insufficient digits. I called and they gave me a number with 2 additional digits. I think I had 7, needed 9.
As far as I know, renovations at the Swan have all been completed. Not finished at the Dolphin. Are you sure they realized you were talking about the Swan and not the Dolphin.For some reasons I thought all the swan rooms were renovated?