I usually stay at BWV or BCV. I was very frustrated by the transportation at Wilderness Lodge.
I was not impressed with the boat service. I felt that I waited a long time, and the boat was slow. At night, it was buggy. The boats are not covered, so I would not want to ride them during the rain (if they even run during the rain).
The bus to Magic Kingdom was great. It came quickly and it was a very short ride.
I think most people would find that the other buses are typical for Disney - sometimes they come fast, sometimes you wait a long time. Sometimes they are shared, sometimes they are not. Since I'm used to being able to walk to Epcot and DHS, I think I got frustrated more quickly than other people might.
I used Uber and Lyft as well as Minnie Vans. Taking Uber or Lyft to Wilderness Lodge was a problem. Drivers said that Wilderness Lodge and Fort Wilderness were showing up as the same place on their GPS. They kept trying to turn down roads which were not the entrance. It seemed really dark, and I didn't know my way around that area so I couldn't direct them from the back seat.
But hey, if you (or family members) get frustrated, at least you know that you tried to change resorts and your family insisted on staying there! I think that means they don't get to complain.