Perhaps I was wrong to post my feelings of disappointment in this public forum. Lesson learned. I understand their point of view, it is a business after all. I just was extremely disappointed that I would not be able to take advantage of this offer due to our family circumstances- I am beyond thrilled for my daughter and that this is our first grandchild. At end of the day, this IS the most important thing to me. Family and always will be number one above all else. I am trying to remain positive in all this and will hold out hope that still there might be something out there in the future for us. And if not, well then I will be just fine.