Need to share my frustration. This isn't really on Walmart, but on FedEx:
I've got 3 orders out with Walmart, broken down into 9 packages.
Of the 9 packages, 1 has been received, 3 have not yet been packed to ship, and 5 have been "delivered" but not received.
I've had to call FedEx twice so far about these missing packages: 2 yesterday, all 5 today as apparently they redelivered yesterday's 2. They're all still lost in limbo on a driver's truck who has no idea how to find my house, but won't call (there's a black hole that keeps pulling delivery drivers to take a left when they should just keep driving straight)
At least today's FedEx customer care rep wasn't throwing snark at me for ordering toilet paper and making me say it 5 times acting as though he had no idea what it was.
SMH.
Thanks for letting me vent.
Update 2/20, I've been on the phone with fedex 5 times now, spent over 2 hours with them. They still have no idea where the packages are. Last guy begged me not to report the missing items to Walmart until Wednesday. I'm giving them until eod tomorrow. This is crazy. Update 2/22, Got off the phone with Walmart - wonderful woman helped me and put in a replacement order for items in stock (meds), refunded everything else. I asked her what to do if the items mraculously showed up, should I call? She laughed and said, no I don't need to do anything. 2 hours later our neighbor from 5 houses away walked up and said her family had taken in the boxes, but since they were tested for covid could not come out. All items accounted for. Walking a few packages of disinfecting wipes and TP to her now as a huge thank you.