rangerxenos
DIS Veteran
- Joined
- Jun 25, 2008
I had a great experience calling in today. Called the main line, 2 min wait. Gave all of my information and was told wait time for ticketing was 48 minutes so she recommended a call back.
Got a call back in 20 minutes, and my issue was resolved in 5 minutes!
I booked a short Christmas trip and bought Very Merriest After Hours tickets before APs were announced. Once the sorcerer pass blockout dates were released, I realized it made more sense to do the party on a day when my pass would be blocked vs when it is valid and I can do other parks. Short trip, Dec 16-20, first 2 days are valid last two will be blocked out. I had no issue swapping out my Dec 17 party tickets for Dec 19th even though the tickets are technically non refundable and non transferrable. Just needed to pay the small ~$20 difference.
Super happy camper this morning!
Honestly, it's been my experience that if you call Disney, explain things, and are polite, they are usually willing to work with you.