Passholders now have to show app to get any discounts

[Jrb1979]

Apparently passholders can only get merch or dining discounts with the app only. No longer will you be able to show you passcard and ID.

 

[Narcoossee11]

Everything is digital now.

 

[k5xs]

Apparently passholders can only get merch or dining discounts with the app only. No longer will you be able to show you passcard and ID.

My DW (71) struggles to work even basic functions on her smartphone. Apparently I will now have to accompany her shopping.

Why is this necessary? Because Disney is focused on driving up profits, customer relations be hanged.

The Disney segment that includes its theme parks earned revenue of $13.9 billion and an operating profit of $4.2 billion in the first six months of its fiscal 2022.

$4.2 billion. With a "b."

 

[john7994]

Apparently passholders can only get merch or dining discounts with the app only. No longer will you be able to show you passcard and ID.

Passholder FAQ's still indicates:
Discounts When Visiting the Theme Parks
Simply present your annual pass card—along with a valid photo ID, such as a driver’s license or passport—at the time of purchase, when you book and when you redeem any Passholder offer while at the parks.

 

[BillFromCT]

My DW (71) struggles to work even basic functions on her smartphone. Apparently I will now have to accompany her shopping.

Why is this necessary? Because Disney is focused on driving up profits, customer relations be hanged.

The Disney segment that includes its theme parks earned revenue of $13.9 billion and an operating profit of $4.2 billion in the first six months of its fiscal 2022.

$4.2 billion. With a "b."

Because the dates that the annual pass is valid for are not listed on the card. People with expired APs flash their card to get a discount even though they shouldn't get a discount. Should Disney be able to scan something on the AP card to check eligibility? In 2022 the answer should be yes. But Disney IT doesn't work that way. So the only way to validate the AP is to show the dates that are in the app. You can thank the AP scammers.

 

[k5xs]

Because the dates that the annual pass is valid for are not listed on the card. People with expired APs flash their card to get a discount even though they shouldn't get a discount. Should Disney be able to scan something on the AP card to check eligibility? In 2022 the answer should be yes. But Disney IT doesn't work that way. So the only way to validate the AP is to show the dates that are in the app. You can thank the AP scammers.

I understand that. But rather than force everyone—including the elderly—to adopt technology (which is in some cases impossible), find a more friendly solution.

State drivers licenses have a similar counterfeiting problem. And state DMVs are under enormous budget pressure. But not one of the states forces people to go to a smart phone solution. No, they use photo ID and embedded hologram images to thwart scammers.

Disney could print dates on the cards if they wanted to at minimal cost.

But Disney doesn’t care anymore. They have enough demand to say “Nope. Take it or leave it.”

 

[john7994]

I understand that. But rather than force everyone—including the elderly—to adopt technology (which is in some cases impossible), find a more friendly solution.

State drivers licenses have a similar counterfeiting problem. And state DMVs are under enormous budget pressure. But not one of the states forces people to go to a smart phone solution. No, they use photo ID and embedded hologram images to thwart scammers.

Disney could print dates on the cards if they wanted to at minimal cost.

But Disney doesn’t care anymore. They have enough demand to say “Nope. Take it or leave it.”

Passholder FAQ's still indicates:
Discounts When Visiting the Theme Parks
Simply present your annual pass card—along with a valid photo ID, such as a driver’s license or passport—at the time of purchase, when you book and when you redeem any Passholder offer while at the parks.

 

[CampbellzSoup]

I mean they act like they are giving us this amazing discount to begin with. Why not the ability to scan your pass or phone prior to ensure it’s active?

 

[Jrb1979]

Passholder FAQ's still indicates:
Discounts When Visiting the Theme Parks
Simply present your annual pass card—along with a valid photo ID, such as a driver’s license or passport—at the time of purchase, when you book and when you redeem any Passholder offer while at the parks.

Right now it does but it is changing.

 

[john7994]

Right now it does but it is changing.

So I am confused, your original post led me (and other posters on this thread) to believe that it has already happened - when is this change supposed to take place? Typically, Disney has still allowed for hard alternatives for those not using smartphones - so I am interested to see where/how/when this is changing.

 

[reddog21]

I understand that. But rather than force everyone—including the elderly—to adopt technology (which is in some cases impossible), find a more friendly solution.

State drivers licenses have a similar counterfeiting problem. And state DMVs are under enormous budget pressure. But not one of the states forces people to go to a smart phone solution. No, they use photo ID and embedded hologram images to thwart scammers.

Disney could print dates on the cards if they wanted to at minimal cost.

But Disney doesn’t care anymore. They have enough demand to say “Nope. Take it or leave it.”

Currently there are 6-7 states that have digital drivers licenses and approx. 30 states are moving to implement digital drivers licenses so your argument isn't really valid anymore.

Don't group all elderly together my mother and mother in law 72-75 both have no issues using smart phones as long as you show them how to do they do it no problem. All they have to do is
ask a cast member for help it's not that difficult.

Why do you think that Disney isn't printing dates on there cards? Do you really think it's because they don't' care.......really? or could it be that people are selling(i have seen them online) counterfeit annual passes just so you can get the discount. How do you stop that make them digital, it's not that difficult to see why they made the change.

The next shoe to drop will be around ADR's and the people that are selling time slots online for $5 a piece.

 

[john7994]

Currently there are 6-7 states that have digital drivers licenses and approx. 30 states are moving to implement digital drivers licenses so your argument isn't really valid anymore.

Don't group all elderly together my mother and mother in law 72-75 both have no issues using smart phones as long as you show them how to do they do it no problem. All they have to do is
ask a cast member for help it's not that difficult.

Why do you think that Disney isn't printing dates on there cards? Do you really think it's because they don't' care.......really? or could it be that people are selling(i have seen them online) counterfeit annual passes just so you can get the discount. How do you stop that make them digital, it's not that difficult to see why they made the change.

The next shoe to drop will be around ADR's and the people that are selling time slots online for $5 a piece.

Can't wait - sick of seeing no ADRs available at 60+ days ...

 

[Jrb1979]

So I am confused, your original post led me (and other posters on this thread) to believe that it has already happened - when is this change supposed to take place? Typically, Disney has still allowed for hard alternatives for those not using smartphones - so I am interested to see where/how/when this is changing.

According to some posters on another board it has already changed since the start of May. They just haven't updated their site.

 

[Miffy]

I've never understood why they just can't scan your MB, since one's park pass info must be there or else how would you be able to get into the parks using it?

BTW, my AP card has always had the expiration date written on the back in Sharpie--by a CM, not by me.

And, public service announcement: people in their 70s aren't "elderly."

 

[Jrb1979]

I've never understood why they just can't scan your MB, since one's park pass info must be there or else how would you be able to get into the parks using it?

BTW, my AP card has always had the expiration date written on the back in Sharpie--by a CM, not by me.

And, public service announcement: people in their 70s aren't "elderly."

The same reason they don't want people using the card anymore. Anyone can use your MB, much simpler to make everything digital

 

[john7994]

According to some posters on another board it has already changed since the start of May. They just haven't updated their site.

So now its "according to some posters on another board" its changed (past tense) and apparently the Disney site is wrong in multiple places , your previous reply to me was "Right now it does but it is changing" - so ok -

 

[HopperFan]

Because the dates that the annual pass is valid for are not listed on the card. People with expired APs flash their card to get a discount even though they shouldn't get a discount. Should Disney be able to scan something on the AP card to check eligibility? In 2022 the answer should be yes. But Disney IT doesn't work that way. So the only way to validate the AP is to show the dates that are in the app. You can thank the AP scammers.

I never understood this. Mine has never had an expire date. But if they had ability to scan a code on the card the computer could tell if we are expired.

So I am confused, your original post led me (and other posters on this thread) to believe that it has already happened - when is this change supposed to take place? Typically, Disney has still allowed for hard alternatives for those not using smartphones - so I am interested to see where/how/when this is changing.

Being reported elsewhere it has happened. I even asked one if they had their hard card on them to use and they said yes, it was refused. Ironically you could share your app log in just like you could share a card so not sure the point.

 

[Miffy]

The same reason they don't want people using the card anymore. Anyone can use your MB, much simpler to make everything digital

But . . . "anyone"--I assume this means someone I'm traveling with, not someone who stole or found my MB--could also use my phone.

 

[john7994]

I never understood this. Mine has never had an expire date. But if they had ability to scan a code on the card the computer could tell if we are expired.

Being reported elsewhere it has happened. I even asked one if they had their hard card on them to use and they said yes, it was refused. Ironically you could share your app log in just like you could share a card so not sure the point.

I am just trying to find out if the policy - from Disney - has changed. The fact that it is being "reported elsewhere" goes into the category of people's understanding which may or may not reflect an actual policy change. I have no doubt they want to move people to a digital format to cut down on fraud and wastage from printing hard credentials - this directional shift has been widely supported by Disney online FAQs.

So if anyone has seen a comm, or stated policy on the website, or other notification sourced from Disney - I would be interested to know. Thanks!

 

[Miffy]

But . . . "anyone"--I assume this means someone I'm traveling with, not someone who stole or found my MB--could also use my phone.

And, btw, I looked on the app the other day, to make sure my AP was indeed listed there, and was surprised to see that my sister's AP is also listed there and, in fact, it's listed first!