Yeah, I’m not confident either. But, I still think that if an owner refunds, those funds belong to the renter, They should be given the choice of a travel credit or the money IF the owner actual refunds,
If the owner offers to rebook, even for another renter, then I can see the renter getting the credit. But a renter shouldn’t be given a credit when the owner their reservation was with has actually provided a refund.
Shady in my book. And, I’d venture to guess the renter is not told the owner Sent money back
Oh I agree completely. Between that and the Facebook shenanigans, there's no confidence that they can be trusted. I understand why it's happening though. He has the "no refunds" clause to fall back on and can act like he's doing them a favor with the rebook. The question will be, will he have enough liquidity to cover the rebooks on the ones with owners who don't refund/rebook. If he does, maybe he just survives this.