Dear Sir/Madam,
This is in regards to the 2010 points adjustments made.
Upon reading a non Disney owned web forum, I was alarmed that there was a note that the 2010
point charts were released and that there were major changes at all of the resorts.
I was alarmed for two reasons, one I did not receive notification of this change and two, this change has a significant impact on my travels.
When I purchased my ownership interest in Animal Kingdom Villas (Kidani) in September, we walked through the purchase needs to ensure we were able to stay in Value Season (our preferred travel season) for one week in a Savannah view room. Our guide walked us through the point requirements, advising that we would need 205 points to satisfy our requirement.
Although our home resort was not yet finished, we decided to purchase our interest and closed in the end of September. As we start 2009, our first allotment of points were credited to our account but could not use prior to the opening of Kidani Village.
Based on my review of the announcement made on the website, DVC has stated “To make this change possible, Vacation Point requirements for some instances of Sunday-Thursday stays are now higher. However, a full week's stay will essentially cost the same amount of Vacation Points as before.” This statement is misleading, because it is not true in our case. For one week, in value season, in a one bedroom Savannah view room, our point requirements are now 206. Although on paper it doesn’t seem significant, it represents a huge problem in the fact that we are now one point short of our required number of points to stay one week every year.
I am writing this ahead of having the opportunity to speak to member services, my guide and an official letter to DVC, so please understand this is a large disappointment. Disney has recently made some major changes to the DVC offering, including changing their contract from II to RCI, increasing the minimum add-on point requirements and increasing the prices of AKV.
I understand the need to react to member interests, but in this case, it appears ALL member interests were not taken into consideration, and the impact of those utilizing full week stays and purchasing the number of points to achieve this.
I am hoping an fair and equitable option to help members adjust to this situation is being considering, including offering options to add smaller than the normal minimum number of points to adjust to this change.
As a new member, I have been excited and both disheartened by the recent changes, often seeing that although DVC states it is Disney’s “Best kept secret” that this best kept secret is not always the good secret everyone wants to hear, rather it is the one everyone is afraid to find out about.
Sincerely,
Joseph Lewis
Animal Kingdom Kidani Member