Thank you for the YC report! I’ll be there for a few nights around NYE and it’s only my second CL experience at WDW. I’d seen some negative reviews of the Regatta Club so it’s good to see a positive report. Enjoy the upgraded view!
Sorry to hear you had a negative experience. Was this on one day, or was it like this across multiple days? The afternoon tea offerings seem consistent with what they had back in March, except they did have cream, butter, and jam for the scones then. Did you ask a CM if they had some that maybe they forgot to set out? Usually the chips, pretzels, breads, and other snacks are out during the midday offering period from 11:30-3. If you arrived in the lounge after 3, those items would have been put away already. The evening offering (which is not meant to be a “dinner”) also sounds consistent with the offerings from back in March - a couple of hot/more substantial items accompanied by crudités, bread, and cheeses.
I do agree that the non-self-serve alcohol situation is less convenient. Most of the time, the CMs didn’t seem to mind going in the back to get a glass of wine. There were a few instances when I had to wait a while (not a crazy long time, maybe five minutes) to find an available CM.
Did you talk with a concierge CM about your concerns? There may be some things they could note and try to take care of in the following days (if your stay isn’t already over), like making sure there are accompaniments out for the scones during afternoon tea.