What method did you use to make your room requests?
Since I had club level, I asked signature services for room 5227, king or any room from 5217 down to 5231. I also made the same request on MDE app chat. They always tell you they can’t guarantee request but so far it’s worked for me. The time I did not get my room request, I got a room next to the lounge and elevators. Didn’t sleep that night. I asked the CL manager to move us in the early morning based upon what we were experiencing, she moved us the next day to my original room request. Now I know I was lucky but we were booked for 11 days so 9 of them were in the that we requested and she had that request in the queue she was looking at and that the guest that had that room were leaving. So it does pay to request what you want. And Disney does have a record of it. In 12 or so trips over the years I have been very lucky. And the older we get it’s getting more important to get the room or the area of rooms we would like. We do like to get beers or wine with apps from the CL lounge and sit on the balcony.
The last week of October is our favorite time to go to WDW because the weather is usually very good. We haven't experienced huge crowds, either. Most fall breaks are earlier in the month. And a lot of families want to be home for Halloween.
The last week of October is our favorite time to go to WDW because the weather is usually very good. We haven't experienced huge crowds, either. Most fall breaks are earlier in the month. And a lot of families want to be home for Halloween.
just wanted to encourage you. We always went in late august (our schools up north start later) but the heat is just the same. We always survived!! We never stayed in the parks after lunch. It was either naps (when they were young) or pool time back at the resort, and then head to a park for the evening/dinner/etc sometime around 4:30. It was a great break, and since we always RD we never had issues doing what we wanted to do (which was everything...). So don't be afraid of the heat, just be smart and maybe consider that break back at the pool!Please add us to the list as we’re heading back to Yacht this summer! July 20-27, taking advantage of the 30% off discount to celebrate both girls’ birthdays AND our anniversary (we haven’t done a summer Disney trip since our honeymoon!). We prefer to go in early December but our girls will be in middle school and high school (which does a block schedule) next school year, so we can’t take them out for a week anymore. If we’re stuck going during school vacations, we figured we’d at least go when we can get a discount and not everyone is forced to go during the exact.same.time. And, unlike our honeymoon, we’ll actually be as prepared as we can be for the heat (fans, cooling towels, liquid iv, etc.). Here’s to hoping we don’t melt!
That’s our plan- rope drop, stay until lunch time, head back to the resort for pool/relax/shower again/etc., then head back to a park late afternoon.
I don't believe they had the umbrellas at some lounge chairs when we were there in 2022 but they do now and some also have a small side table next to them. FYI If you arrive at pool rope drop you will see some lounge chairs that have a towel rolled up on it which makes you think they are taken, they are not. I believe the staff just does it for aesthetics, someone told us that.
I am so sorry that you and your family had to go through this. It was totally unacceptable and Disney should compensate you. They won’t but should. We pay a lot of money and enjoy the magic. I have come across some issues in my many stays from broken AC, TV’s, mold, shower doors etc…. Most of our issues were taken care of by maintenance, I fixed the shower door myself. I complain about the door in 2021 and I had the same room in 2022 and it still was not fixed so a did it myself. Over the years especially after Covid, I have found quality has taken a decline not just with the rooms but also with the food. Mousekeeping has been okay but other areas starting with upkeep in the resorts not so much. The parks especially the rides to me anyway have broken down more often in the last few years than in years in the distant past. But Disney has this magic spell on us, especially me, and they know we will continue to come. But like you I am taken this year off after three disappointing years in a row. Last year 2023 was so bad from getting ill from the CL food to closed rides at the Mickey Halloween Party. I am hoping for positive changes especially at my favorite resort YC/BC. With the renovations at SAB, YC CL lounge and some room renovations maybe 2025 will be better. CL prices have skyrocketed maybe more discounts will happen.
Did you clean the entire room that night? I would normally agree with you but not with the number of issues you reported.
Did you stop by the Front desk the next morning and ask to speak to the "on duty" manager to get any of these cleanliness issues noted as important Guest feedback. Or show them your initial pictures or a followup visit to discuss the failure of housekeeping to clean your room. We have had room cleaning issues at check-in but by day 2 all were addressed and the housekeeping manager gave us their number if there were any further issues.
I agree it should not have happened but it did. The park bathrooms look better than this situation. Clearly a housekeeping issue that needs to be addressed. It can only be address if reported. Where was the dust from?
The dust was everywhere in the room the picture of my fingers of the dust was the first picture I showed a cast member when I wanted to change rooms and his response was they could not since they were completely booked
