Really Really Angry

People are upset because they booked a vacation to visit a new attraction before the official opening date was announced... then are mad because they found out it will open after they are staying.....and some how it is not THEIR fault.... I am very confused.... Have people stop being careful when it comes to spending money in this economy??
 
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People are upset because they booked a vacation to visit a new attraction before the official opening date was announced... then are mad because they found out it will open after they are staying.....and some how it is not THEIR fault.... I am very confused.... Have people stop being careful when it comes to spending money in this economy??

Since they've been announcing everywhere that there would be a spring opening date and since most people consider spring to be March, April, and May, the general consensus was that HP would open during one of those months. When Universal started selling those HP pkgs for the end of May, everyone assumed that would be the grand opening date and that there'd be soft openings before then. Very few people consider the end of June to still be spring.

I go to WDW several times a year and had never even had an interest in Universal, until I heard about HP World. That is the only reason I was planning to spend a few days over there during my upcoming May trip. I bought the 2 park 7 day tickets when they went on sale a couple of months ago and had even decided to upgrade to an Annual Pass, as I'd probably be going back in Oct, Dec, and next April/May and would be wanting to spend a few days over there. Now since it looks like we won't be allowed into HP during our May trip, I am very tempted to just put those US tickets through the shredder and forget about US all together. I am meeting several other DISers at WDW that week and we'd planned to all go over there together, but it doesn't look like it now. HP was the only reason we were going. Thus far, we are not at all impressed with how they've handled things.:mad: They should have told everyone that the only way people would be allowed in that section was if they bought the HP pkg or if they stayed on site. I would have bought the pkg, if we'd been told that information. It looks like we'll be giving WDW our money instead.
 
Thanks for the permission.;)

Seriously though, I too was merely trying to input common sense into the 'blind panic' as you put it.

I'm not so sure there's history to input though. As far as I know there's no direct precedence for WWOHP or even for FJ for that matter. Jurassic Park Island, Rip Ride Rocket, Toy Story Mania over at WDW (any other big opening of the past), they've got nothing on the rabid fan-base FJ and WWOHP will bring with them opening day. I don't believe any theme park has ever seen the likes of this upcoming event. So to say there is 'NO way' a package-holder-only soft opening would or would not be the proper way to go about this is a bit presumptive.

None of us here knows for sure why Universal made the decision they had apparently made as of this morning to only allow package holders in before the grand opening (and if any of us here does know, they are certainly bound not to tell). I'd be willing to bet though they did have common sense behind it. Surely the people who have a multimillion dollar interest as well as their PR reputation to protect didn't set out to alienate untold numbers of loyal (and new) customers while plowing headlong into opening day unprepared. They had their reasons for making the decision they made. As you pointed out, this is not some fly by the seat of your pants operation. I was only trying to offer up what one of those reasons might potentially be. :confused3

If people feel they've been purposefully and maliciously slighted for no apparent reason that stings so much more than feeling disappointed yet understanding why it had to be. I see no harm in using this forum to examine together what Universal's rationale might have been. And I see no reason to imply people are delusional for doing so.

I wasn't trying to verbally attack you Lou Holtz. And I hope I'm not coming across that way now, but I think it's a bit unwise to declare there is 'NO way' Universal would handle things with a package only soft opening and then imply it'd be completely irrational for them to do so. That's like throwing fuel on the fire of an already emotionally charged situation when no one had yet stopped to consider if maybe there WAS a rational explanation for why Universal might want to do it that way (or at least no one had stopped to post about it if they had, which is why I did.)

I just think that rather than immediately asking "Why is Universal doing this to me?!", people should first stop to wonder, "Why WOULD Universal want to do this?"

And by the way, if people show up with high hopes of being let into a soft opening (because that's the way things have always been done) and then get turned away, those people really will truly understand the meaning of the word 'livid'. So I don't see it as being in anyone's best interest for us to assume this event will follow the status quo.

Simply put: None of us here has any way of knowing how this thing will go down. So why should any of us definitively declare we know exactly what's happening and why it's happening?


As of tonight it would seem Universal has reversed their decision (most likely upon threat of riot:scared1::eek::scared: ) and will now be allowing all on-site guests who booked prior to yesterday in during the three week period leading up to the 18th. I am genuinely happy for those people who will now get to participate when they otherwise would not have. But I also hope this change in plans Universal has been pressured into doesn't undermine whatever their original plan was causing issues to arise that won't be ironed out before the 18th.

I for one am hoping the Wizarding World will be as smooth and as magical of an experience as possible for everyone who visits from the 'soft opening' on. :wizard:

Finally,someone who is obviously better at words than me.Thank you.::yes::
 
I think its a huge mistake to take what any Universal phone rep tells you as gospel. I'm telling you guys you're overreacting. Just wait and see what happenes. For those of you who are Disney regulars, would you even give two seconds of thought to what you're told by THEIR phone reps? Of course not! You get a different answer every time!
 
I waiting for e-mail confirmation before I do anything. I figure anyone can and will say anything over the phone but when it is in writing it changes the game a little.

I e-mailed Loew's, Universal ( twice ) , and Hard Rock. I am still waiting on a response. If all of the responses are the same I figure I am fine.
If they conflict then it's wait and see ( again ) while I rebook for July..waiting unitl the last possible moment to cancel the June vacation. :thumbsup2
 
People are upset because they booked a vacation to visit a new attraction before the official opening date was announced... then are mad because they found out it will open after they are staying.....and some how it is not THEIR fault.... I am very confused.... Have people stop being careful when it comes to spending money in this economy??

+1

Since they've been announcing everywhere that there would be a spring opening date and since most people consider spring to be March, April, and May, the general consensus was that HP would open during one of those months. When Universal started selling those HP pkgs for the end of May, everyone assumed that would be the grand opening date and that there'd be soft openings before then. Very few people consider the end of June to still be spring.


Summer begins on June 21. You can't blame Universal if some guests don't know their seasons and other guests decided Universal meant late winter early spring even though they said Spring. Universal would have suggested an opening before Memorial Day if they were using your "consensus" definition of Spring.

Attractions tend to open late not early.
 
+1




Summer begins on June 21. You can't blame Universal if some guests don't know their seasons and other guests decided Universal meant late winter early spring even though they said Spring. Universal would have suggested an opening before Memorial Day if they were using your "consensus" definition of Spring.

Attractions tend to open late not early.

I would say since the Universal Site was selling HP Packages including breakfast starting May 28th, people would expect that date and beyond would be safe. Only logical when reservations are being taken.
I understand your point of there was no offical annoucement, however Universal did jump the gun selling packages with that date.
 
I would say since the Universal Site was selling HP Packages including breakfast starting May 28th, people would expect that date and beyond would be safe. Only logical when reservations are being taken.
I understand your point of there was no offical annoucement, however Universal did jump the gun selling packages with that date.

Universal made it clear
The May 28 travel date was set to help consumers with vacation planning and does not represent the opening date for The Wizarding World of Harry Potter at Universal Orlando Resort. Universal has announced that The Wizarding World of Harry Potter will open in Spring 2010. Specific opening information will come as soon as it is available.

It looks like Universal is going to be able to accomodate those guests who booked HP packages.
 
I just send Universal a message through their website. Really sure that it won't make a difference, but I had to let them know how upset I am that the general public will not be allowed to even walk through the area. Or at least that is how it seems now.
 
I just send Universal a message through their website. Really sure that it won't make a difference, but I had to let them know how upset I am that the general public will not be allowed to even walk through the area. Or at least that is how it seems now.

They have not said that. They have said that at this time, they will only guarantee package and those onsite who booked early.

Universal never announces soft openings ahead of time. They will not make any public announcement about it because they simply do not always know what is going to be functioning.

You will hear on message boards as soon as employees get to ride. Then it will be soon that soft openings will occur.

There have been rumours that soft openings may start as early as mid April. That is not far off.
 
June 18th, people. June 18th.

Just because you assumed it'd be open in April doesn't mean Universal should give you a ride-through of a rough version. :laughing:

Before then, Universal has the right to let in or not let in anyone they please as they see fit in order to get their brand new state-of-the-art attraction running properly.
 
We are going next month and are disappointed but since we are visiting in early spring, we didn't really think it would be open. But June 18th is pushing it to the very line of "spring"....:sad2:

Still, we will have an awesome time - WWoHP isn't our reason for visiting. My partner is a fan but personally I find HP to be uninteresting (that said, I would have been game for the new ride :rotfl:).

I'm hoping for soft openings of DD - any ideas?
 
We are going next month and are disappointed but since we are visiting in early spring, we didn't really think it would be open. But June 18th is pushing it to the very line of "spring"....:sad2:

Still, we will have an awesome time - WWoHP isn't our reason for visiting. My partner is a fan but personally I find HP to be uninteresting (that said, I would have been game for the new ride :rotfl:).

I'm hoping for soft openings of DD - any ideas?

DD? Dueling Dragons? I don't believe it is supposed to be down. And who knows, there might be soft openings.
 
DD? Dueling Dragons? I don't believe it is supposed to be down. And who knows, there might be soft openings.


It's going to be down. I'm not sure when or for how long. Some posters think they're going to re-paint the tracks.
 
It's going to be down. I'm not sure when or for how long. Some posters think they're going to re-paint the tracks.

I don't think they're going to repaint. There's a picture of the queue with the new "Choose thy fate" sign (where you decide which dragon to ride). There are pictures of each dragon, each holding a golden egg (like in Harry's dragon challenge) and the dragons are red and blue. Although the sign still says "Fire" and "Ice", these names are on removable stickers or labels of some sort that will be removed. They wouldn't have created a new sign themed to Harry Potter with the old train colours if they're going to re-paint the tracks.

I think they may close it for a short period of time to remove the lockers, etc and do the things that need to be done to change the entrance from the temp entrance right now. I think that they will probably do some new plantings where the temp lockers are right now and that popcorn stand.
 
Ok, I chose to not read all the pages, but I got the general idea of whats going on...

I am confused on a few things...

-Why would you book dates when the opening is not even guaranteed? When they say "Spring" thats what they are shooting for...but unforeseen issues can cause things to get pushed back. That is not something that can be controlled. I know everyone wants to be first, but if you want definite, then book for late fall or the next year..its not going anywhere anytime soon..

-Do ppl understand how small this area really is? They did not take over all of Lost Continent, just a portion...this translates into a small area...that is going to be very, very busy. I just worry that people have built an entire vacation around something that can be seen in just a few hrs...

-I have a coworker who's daughter is going to be a member of the staff at Olivanders, and she has told us that the shops are VERY small...they prices for stuff is very $$(think $30 shirts) and no discounts will be given...things will be heated I am sure...

I am not trying to be a negative Nelly. I plan to be there 6/18. I do not expect to ride anything, I just want to say I was there opening day. I am lucky and have an AP and the chance to go back again and again, I just want ppl to understand what they are getting
 

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