Anal Annie
at least I KNOW I'm a kook...I just can't help it
- Joined
- Dec 8, 2006
Hi everyone,
I have just finished reviewing my contract and the new point calculations for 2012, not to mention whatever is coming for 2013. Being from California, we purchased in 2006 and because no properties were available to be sold in California, we were sold time at Saratoga Springs. We were asked by the salesman where we wanted to vacation, and we told him California, and we were told great, will be always be able to stay at the Disneyland Hotel and the points would remain level for a week's stay for the duration of our contract. Now that I have received the new booking schedules, and have gone back and assembled a chart of ALL points from the time of purchase until now, I have found that in the beginning a week would have cost me 203 points to stay a week in a standard room during regular season. That same room today will now cost me 376 points so now no longer have enough points to stay for a week during the summer months (regular season). Our salesman completely misrepresented to us with false and misleading statements that even though our "ownership" was in Florida, it could be used in the Disney Collection which was "exclusive" to DVC members -- which by the way I know now is available to Marriott timeshare owners -- and I believe the demand as a result of allowing other timeshares to book our resorts is driving the points up! Is there anyone else out there in California who purchased with the intent of almost exclusively staying in California and using your points at Disneyland Hotels? We are extremely disappointed and have placed a call to DVC and all they wanted to do was read us the contract. We know what the contract says, but we also know what the verbal contract and representations were and we are extremely unhappy. Believe it or not, we understand California Grand Californian is the most popular in all of DVC's holdings and therefore the most expensive when built. When we went for the "update" in 2010, we were told, however, that that would have no effect on point values for the remaining Disney Collection, i.e., the Disneyland Hotel. So, now when you take a look, the Grand Californian is 388 weekly points for the magic season (summer), and the Disneyland Hotel is 330 weekly points for the regular season (summer), compared to 196 points for a week from 2007-2011. We are feeling completely ripped off and defrauded. Anyone else actually done the comparison of points? If we just take a standard room at the Disneyland Hotel in 2008-2011, supervalue season 148 -- now 263 (increase of 115); value season 155 -- now 277 (increase of 122); regular season 196 -- now 330 (increase of 134); holiday season 214 -- now 376 (increase of 162). Can you imagine given their letter how much more this is going to go up for 2013? OR better yet, imagine what the points are going to cost us in 5 years, 10 years, or 40 years -- we won't be able to stay at all!!! What a bargain! Obviously, the intent of the DVC timeshare was that it will save us thousands of dollars to stay here, AND to quote our brochures received "The main reason we joined Disney Vacation Club is to have the ability to take a quality vacation at least once a year. We always know it's going to be a wonderful place where we can be together as a family." And lastly, I leave you with Walt Disney's quote "If you can keep the family together -- and that's the backbone of our whole business, catering to families - that's what we hope to do." Again, VERY disappointed in California.
None of the point charts for non-DVC hotels are that good of a value and some of the points for the other "collections" are flat out outrageously high (like for DCL and DLP). The DL hotel in CA is not and never was a DVC property so those points were never guaranteed to remain unchanged / reasonable. The salesperson was probably technically referring to your points usage at SSR - it's all in the way they word stuff. What the salesperson didn't make sure you understood was that the TOTAL number of points at a DVC resort could never change, not that they couldn't be re-arranged & reallocated. They never should've guaranteed that a hotel in another "collection" would never change if you specifically asked about the DL Hotel. Just like they can't guarantee that the points required to trade out thru RCI or II would always remain at their current level - those could be adusted one day too.
I think the DL hotels probably got to be even worse values once they opened VGC (Villas at the Grand Californian) as they really want to push DVC owners to stay in DVC villas, not regular hotel rooms that are in the other "collections". The points are high at VGC as well but are a better value than at the hotels. The biggest problem with VGC is that it is small so if you don't own there it's harder to get in at 7 months.