My 90-day window opens today for my June trip.
I think that it is quite likely that that trip will not happen, because either (A) Disney will still be closed, (B) Disney will be partially open, but not in a way that would make it seem worth it to my family, or (C) Disney will be open, but the crisis will have unfolded in such a way that my family and I will decide that it is not yet safe and responsible for us to take a trip to a theme park.
Still, I am holding out hope, and want to line up my fastpasses in case things progress in a positive direction.
I emailed DSS and asked them to please contact me as soon as they are able to assist.
Here is the auto-generated email that I received in response (very similar to the one quoted earlier in this thread):
"Thank you for contacting Disney Signature Services.
In an abundance of caution, and in the best interest of our Cast Members, our office and phone lines are now closed until further notice.
While we will monitor this inbox, please see further information and guidelines below:
· If you are interested in booking a VIP Tour for a future date, please provide your name and contact number so we may contact you.
· If you have questions regarding your vacation with April 2020 arrival dates, we will respond in the timeliest manner possible.
· If you are traveling after April, and need assistance with pre-arrival planning, a Disney Signature Services Cast Member will get in contact with you when our office re-opens.
To make, modify or cancel a room reservation, please contact our Disney Reservation Center at 407-934-7639. They are open 7 days a week from 7:00am – 11:00pm EST.
We look forward to getting in contact with you as soon as possible and wish you and your family health and safety.
Sincerely,
Disney Signature Services"
I will post an update when I hear anything further.