anyone get their virtual medal? I saw a couple mention they did, anyone else? I've not gotten anything.
Sadly, lack of transparency is what breeds insecurity and distrust, and they don't seem to be appreciating the unease they're creating within their customer base.
Disney really needs to stop the "abundance of caution" language.
California RunDisney collapsed
Tower of Terror is gone,
the 5k scavenger thing at Animal Kingdom in May
This may have been asked, but does anyone know if run Disney will credit a different gift card for me? Paid with a gift card, but I cannot find it now( I always save them too.) If call will they possibly give me credit on a new gift card? Thanks!
Good news -- I wrote an email to runDisney and received this reply:Did you end up calling to find out officially? I hope it works out!
Good news -- I wrote an email to runDisney and received this reply:
"The refund for your registration and any additional commemorative items for the 2020 Star Wars Rival Run Weekend will be provided on a new Disney Gift Card, as we understand that those who paid with a Disney Gift Card may no longer have the original cards available. If you haven't received your new Disney Gift Card in the next six weeks, please let us know."
anyone get their virtual medal? I saw a couple mention they did, anyone else? I've not gotten anything.
I haven't received my virtual medal either. I was signed up for the challenge -- I wonder if there's a lag for those of us who signed up for the challenge and were supposed to get them on-site on race day (vs. those who were getting them in the mail all along)?
As of right this second, the Wine & Dine Half is available again ... if anyone wanted to throw their Star Wars race money in the Wine & Dine direction. (Subject to change instantaneously if it re-sells out!)
Glad you got a reply, thanks for sharing! I called but they referred me to email guest services, which I did. Haven't heard back though. Any idea if they will be sending gift cards via email or to the original address? We moved in December, so the address I used originally isn't validGood news -- I wrote an email to runDisney and received this reply:
"The refund for your registration and any additional commemorative items for the 2020 Star Wars Rival Run Weekend will be provided on a new Disney Gift Card, as we understand that those who paid with a Disney Gift Card may no longer have the original cards available. If you haven't received your new Disney Gift Card in the next six weeks, please let us know."
Glad you got a reply, thanks for sharing! I called but they referred me to email guest services, which I did. Haven't heard back though. Any idea if they will be sending gift cards via email or to the original address? We moved in December, so the address I used originally isn't valid
I did update my address in Disney profile though
Was that for your race registration or room cancellation? I got my room deposit back, but no sign of race registrations yet. Thx for the reminder - I keep forgetting to check!Hopefully you all are seeing your refunds from Disney. Mine came through late yesterday. Happy to see a little extra cash in the bank account during all of this mess.
anyone get their virtual medal? I saw a couple mention they did, anyone else?
I wonder if there's a lag for those of us who signed up for the challenge and were supposed to get them on-site on race day (vs. those who were getting them in the mail all along)?
No race refunds yet for me - it was on credit card. My billing cycle just ended, so I'm just hoping it posts before the next one.Was that for your race registration or room cancellation? I got my room deposit back, but no sign of race registrations yet. Thx for the reminder - I keep forgetting to check!
nice...were you part of the challenge or did you sign up for the virtual separately? Some mentioned challenge ones may not have yet mailed. thanksGot mine yesterday. Haven't opened it yet, though. It's in "quarantine."
I signed up for it at the end of February with the intention of adding Kessel Run to my existing Challenge bib, so I don't know what list I would have been on. Although I'm sure being in Florida helps shipping-wise. I imagine you'll get it soon though. *fingers crossed*
Great! Thank you so very much !When runDisney refunded the Half Marathon (back in 2017), the Gift Card came in an email with a code. It wasn't a physical card. This worked out well for us as we easily moved that balance to one of our existing physical cards.
I hope that helps!